Susan Street Fine Art has been on Cedros Avenue in Solana Beach for decades. The gallery sells relationships and provenance — inquiry-driven, not e-commerce. Collectors browse, inquire, and visit.

The website wasn’t really telling that story yet.

When I reviewed it against our design knowledge base — information architecture, static-site patterns, UI principles — a clear pattern emerged: the site was showing imagery, but not doing much of the work that turns a visitor into an inquiry or a gallery visit.

I built a proof-of-concept redesign at ssfa-redesign-poc.pages.dev to show what a more intentional gallery experience could look like on the same business model, with measured performance improvements alongside it.

What’s on susanstreet.com today

  • Header: logo plus four links — Artists, Portfolio, Consulting, Contact. No phone, no “Inquire,” no location in the nav.
  • Body: a single auto-rotating image banner — six slides, no headline, no value proposition, no current exhibition, no text in the main content area.
  • Footer: address, phone, email, and two marketplace links.

A first-time visitor would have a hard time learning what the gallery stands for, who it represents, or what to do next. The tasks collectors usually care about — seeing the current show, browsing an artist, inquiring about a work, planning a visit — aren’t easy to reach from the header.

Regen Projects runs the same legacy Artlogic “exhibit-E” engine and looks world-class. So platform alone doesn’t seem to be the ceiling here. Content and design look like the bigger levers.

My headline recommendation: upgrade to modern Artlogic Website (Susan Street is already on Artlogic’s stack) and rebuild around an exhibition-led, inquiry-driven model — “Now on View” first, artwork detail pages with Inquire CTAs, a proper Consulting offer, and a confident Solana Beach identity.

Squarespace or Shopify would probably be the wrong fit. This isn’t a checkout business.

What good looks like — and who to learn from

Blue-chip galleries (Gagosian, David Zwirner, Pace): exhibition-led homepages, editorial depth, location as part of the story, inquiry rather than checkout, and a kind of visual restraint that lets the work lead.

Local competitors: Madison Gallery in Solana Beach (same town) runs an exhibition reel homepage — current, upcoming, past, each dated — plus explicit collector services and a clear regional voice. Quint Gallery in La Jolla shows that a small program can feel serious with very little chrome.

Not the model: Saatchi Art’s commerce-first approach — priced grids, checkout, impulse buying. Susan Street sells relationships. There’s room to borrow browse and trust cues without importing the cart.

Why the images feel slow (with numbers)

I looked at the live markup, headers, and actual downloads. A few things were compounding:

FindingImpact
~150 separate image requests on one project pageBrowsers queue connections; images trickle in
A 236px thumbnail weighing 194 KBCould be more like 15–30 KB
No modern format — CDN returns JPEG even when the browser asks for AVIF/WebPLegacy URLs omit f_auto/q_auto flags
No effective lazy-loading — thumbnails carry direct srcAll 150 start downloading on page load
CloudFront cache misses on first visitThe origin generates many derivatives on demand

One project page came to about 28 MB. It’s understandable why it can feel slow.

The encouraging part: the same CDN can serve optimized WebP once you add f_auto,q_auto to the URL. Combined with lazy-loading and fewer images per view, the improvement can be significant without leaving Artlogic.

The POC: same art, about 13× lighter

I pulled Susan Street’s actual project and artwork images, converted them to right-sized WebP, and built three demo pages — Home, Artists, Projects.

The entire image set for all three pages came to about 1.0 MB total, compared with ~28 MB for a single current project page. Same art. Lazy-loaded. Native loading="lazy". Exhibition-first information architecture with Inquire CTAs, a consulting offer, and Solana Beach identity.

Live preview: ssfa-redesign-poc.pages.dev

The POC isn’t really a platform migration pitch. It’s a way to show that content and design carry most of the weight — the information architecture rebuild and image discipline matter more than ripping out Artlogic.

Design choices in the POC

  • “Now on View” above the fold — so the site feels current, not static
  • One primary CTA per view — Inquire, rather than several competing actions
  • Artwork detail pages — medium, dimensions, advisor path; no prices (inquiry model)
  • Consulting as a first-class offer — in-home curatorial services, collection development, on-site consultation
  • Accessibility baseline — meaningful alt text on hero and artwork images (the live site currently ships empty alt='' on carousel slides)
  • Mobile tasks, not just a mobile slideshow — something to do on a phone, not only pinch-zoom a banner

What I’d do differently

I’d measure Core Web Vitals on the live site before writing recommendations — the image audit made a strong case, but LCP numbers comparing the POC to production would help in a client conversation.

I’d also map the Artlogic migration path more explicitly: exhibit-E → modern Artlogic Website is a vendor conversation, not a weekend rebuild. The POC validates direction; migration would be its own project with a content checklist.


Inquiry-driven sites share some DNA with nonprofit builds — clear CTAs, trust before conversion, integrations behind the scenes. See Research Before Pixels for the nonprofit side of that pattern.